IF YOU HAVE ANY ISSUES WITH YOUR PURCHASE PLEASE LET US KNOW & WE'LL DO OUR BEST TO RESOLVE.  WE ARE NOT PRIMARILY A WEB STORE SO WE CAN'T OFFER RETURNS/EXCHANGES IN A TYPICAL MANNER DUE TO LACK OF STAFF & WAREHOUSE :)  HOWEVER, WE DEEPLY APPRECIATE THE SUPPORT YOU EXPRESS FOR US WHEN BUYING HERE AND WE WILL DEFINITELY WORK WITH YOU TO MAKE YOU HAPPY.  THANK YOU!!! \M/ 

SHIPPING & HANDLING COST IS AFFECTED BY LOCATION. 

DEPENDING ON WHERE YOU LIVE, WE MAY NEED TO CHARGE HIGHER PRICES DUE TO INCREASED POSTAL FEES AS WELL AS SPECIAL PACKAGING, CUSTOMS ETC.

WE MAY SHIP IMMEDIATELY OR MAY TAKE UP TO ABOUT TWO WEEKS (BUSINESS DAYS) TO DISPATCH YOUR ORDER UNDER NORMAL CIRCUMSTANCES.

IF YOU HAVE NOT RECEIVED YOUR PACKAGE WITHIN THREE WEEKS PLEASE DO CONTACT US IN CASE YOUR ORDER WAS MISSED OR LOST. 

THANK YOU FOR YOUR UNDERSTANDING!